Returns & Exchanges

At ORI Future, we want you to love your home; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund. All returned products must be in their original packaging and unused condition to ensure a seamless processing experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original boxes, ensuring all hardware, manuals, and protective inserts are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned furniture or decor, we will issue a refund to your original payment method within 5-7 business days.